Terms & Conditions

Welcome to FinaliveTech. These Terms & Conditions govern your use of our website and your purchase or use of our digital products, technology services, consulting services, software development, website development, and related services.

By accessing or using our website, placing an order, submitting a service request, or engaging our services, you agree to these Terms & Conditions. If you do not agree with these terms, please do not use our website or services.

1. About Our Services

FinaliveTech provides information technology and digital services, which may include:

  • Website design and development
  • WordPress development
  • WooCommerce development
  • Landing page development
  • Custom software development
  • Business process automation
  • API integration
  • Database development and optimization
  • IT consulting
  • Technology strategy planning
  • Website performance optimization
  • IT system assessment
  • Website maintenance and support
  • Technical SEO services
  • Website security services
  • Other related technology and computer services

The exact scope of a service will depend on the product description, project requirements, quotation, proposal, or agreement provided to the customer.

2. Website Use

You agree to use the FinaliveTech website only for lawful purposes.

You must not:

  • Use the website for fraudulent or unlawful activities
  • Attempt to gain unauthorized access to the website or its systems
  • Interfere with website functionality or security
  • Upload malicious software or harmful code
  • Copy or misuse website content without permission
  • Use the website to violate the rights of others
  • Attempt to disrupt or damage our website or services

We reserve the right to restrict or terminate access where we reasonably believe these Terms have been violated.

3. Orders and Service Requests

When you place an order or submit a request for a service, you agree to provide accurate and complete information.

An order or service request may require additional communication before work begins so that we can understand your requirements and confirm the appropriate scope.

FinaliveTech reserves the right to decline or cancel a request where the requested service is outside our capabilities, violates applicable laws, creates unacceptable technical or security risks, or cannot reasonably be delivered.

4. Service Scope

Services are provided according to the agreed scope.

A project may include specific deliverables, features, revisions, integrations, pages, functionality, or support depending on the purchased service.

Requests that fall outside the original scope may require additional charges or a separate agreement.

5. Pricing and Payments

Prices displayed on our website are provided in Pakistani Rupees unless otherwise stated.

Prices may change without prior notice. However, changes in pricing will not normally affect an order that has already been confirmed and accepted at an agreed price.

Payment may be required before work begins or according to an agreed project milestone or payment schedule.

You are responsible for providing accurate payment and billing information.

6. Custom Development Projects

Custom software, website development, integrations, automation, and other development projects may require detailed requirements and project planning.

The final cost and delivery timeline may depend on:

  • Project complexity
  • Required functionality
  • Number of pages or modules
  • Third-party integrations
  • Customer-provided materials
  • Required revisions
  • Technical requirements
  • Changes requested after approval

Additional requirements may result in additional charges and changes to the estimated delivery timeline.

7. Customer Responsibilities

Customers are responsible for providing information, content, materials, credentials, approvals, and access reasonably required to complete a project.

You must ensure that materials provided to FinaliveTech do not infringe copyright, trademark, privacy, intellectual property, or other rights belonging to third parties.

Delays caused by missing information, delayed approvals, unavailable access, or incomplete customer requirements may affect project timelines.

8. Website Content

Unless specifically included in a service agreement, the customer is generally responsible for providing final business information, product information, images, written content, legal policies, and other materials required for their website.

FinaliveTech may assist with content structure, formatting, or implementation depending on the purchased service.

9. Revisions and Changes

Where revisions are included in a service, they must remain reasonably related to the original approved project scope.

Major changes to the original design, functionality, structure, or requirements may be treated as additional work.

Examples may include:

  • Adding new website sections
  • Adding new software modules
  • Changing approved functionality
  • Adding new integrations
  • Changing the project objective
  • Rebuilding previously approved work

Additional work may require additional fees.

10. Third-Party Services

Some services may require third-party software, plugins, APIs, hosting, payment processors, domain services, analytics platforms, or other external technologies.

Third-party services may have their own:

  • Terms and conditions
  • Privacy policies
  • Pricing
  • Usage limitations
  • Availability requirements
  • Security policies
  • Cancellation and refund rules

FinaliveTech is not responsible for changes, outages, restrictions, or failures caused by third-party providers.

11. Intellectual Property

Unless otherwise agreed in writing, FinaliveTech retains ownership of its pre-existing:

  • Software components
  • Development frameworks
  • Templates
  • Processes
  • Methods
  • Internal tools
  • Reusable code
  • Technical systems
  • Design resources

Where a customer has paid for a custom deliverable and the agreement provides for transfer of ownership, the applicable rights will be transferred according to the agreed terms.

Third-party software, plugins, fonts, images, libraries, and other resources remain subject to their respective licenses.

12. Customer-Provided Materials

You retain responsibility for materials you provide to FinaliveTech.

By submitting content, images, logos, documents, software, data, or other materials, you confirm that you have the necessary rights or permissions to use them.

You grant FinaliveTech permission to use those materials only as reasonably necessary to provide the requested service.

13. Confidentiality

FinaliveTech will make reasonable efforts to keep confidential business and project information that is provided to us for the purpose of delivering services.

Confidential information may include business information, project requirements, technical information, credentials, documents, and other non-public information.

This obligation does not generally apply to information that:

  • Is publicly available
  • Was already lawfully known
  • Becomes publicly available without our fault
  • Is independently developed
  • Must be disclosed under applicable law

14. Security

We take reasonable measures to protect systems and information involved in providing our services.

However, no website, software system, online service, or internet transmission can be guaranteed to be completely secure.

Customers are responsible for maintaining appropriate security practices for their own accounts, credentials, systems, and third-party services.

15. Website Maintenance and Support

Maintenance and support services are provided according to the applicable service plan or agreed scope.

Support may include updates, troubleshooting, technical assistance, monitoring, minor changes, or other agreed tasks.

Major development work, new functionality, redesigns, migrations, or substantial changes may require a separate project or additional fee.

16. Delivery and Project Timelines

Estimated delivery times are provided based on the information and requirements available when a project begins.

Timelines may change due to:

  • Changes in project requirements
  • Customer delays
  • Delayed approvals
  • Third-party services
  • Technical complications
  • Unforeseen development issues
  • Events outside reasonable control

An estimated delivery date is not a guarantee unless expressly agreed otherwise in writing.

17. Refunds and Cancellations

Refunds and cancellations are governed by our Refund & Cancellation Policy.

Because many FinaliveTech services involve customized work, development time, planning, and technical resources, payments may become non-refundable once work has started.

Please review the Refund & Cancellation Policy before purchasing a service.

18. Disclaimer

FinaliveTech provides services using reasonable professional care and expertise.

However, we do not guarantee that:

  • A website will generate a specific amount of revenue
  • SEO services will achieve a particular search ranking
  • Software will eliminate every business problem
  • A website will receive a specific amount of traffic
  • A security service will prevent every possible security incident
  • Third-party services will remain continuously available
  • A particular business result will be achieved

Results may depend on factors outside our control, including market conditions, competition, customer activity, third-party platforms, search engine algorithms, and business decisions.

19. Limitation of Liability

To the maximum extent permitted by applicable law, FinaliveTech will not be responsible for indirect, incidental, special, consequential, or unforeseeable losses arising from the use of our website or services.

This may include loss of profits, revenue, business opportunities, data, or expected savings, except where liability cannot legally be excluded.

Nothing in these Terms is intended to exclude or limit liability that cannot lawfully be excluded or limited.

20. Indemnification

You agree to defend and hold FinaliveTech harmless from claims, losses, liabilities, damages, or expenses arising from your:

  • Violation of these Terms
  • Unlawful use of our services
  • Infringement of third-party rights
  • Unauthorized use of content or materials
  • Misuse of our website or services

This applies to the extent permitted by applicable law.

21. Suspension or Termination

FinaliveTech may suspend or terminate access to the website or services where reasonably necessary, including when:

  • These Terms are violated
  • Fraudulent activity is suspected
  • Payment obligations are not fulfilled
  • The service is being used unlawfully
  • Security risks are identified
  • Continued service becomes technically or legally impractical

Termination does not automatically eliminate obligations that arose before termination.

22. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, store, and protect personal information.

By using our website, you acknowledge that you have reviewed the Privacy Policy.

23. External Links

Our website may contain links to third-party websites, software, platforms, or services.

FinaliveTech does not control and is not responsible for the content, availability, security, or privacy practices of third-party websites.

You access third-party services at your own discretion and subject to their applicable terms.

24. Changes to These Terms

FinaliveTech may update these Terms & Conditions from time to time.

Updated terms will be published on this page with a revised “Last Updated” date.

Your continued use of the website after updated terms are published may constitute acceptance of the revised Terms, to the extent permitted by applicable law.

25. Governing Law

These Terms & Conditions shall be interpreted and applied in accordance with the applicable laws and legal requirements of Pakistan.

Any disputes will be addressed through the appropriate legal channels and jurisdiction applicable under Pakistani law.

26. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

27. Entire Agreement

These Terms, together with applicable service descriptions, proposals, quotations, agreements, Privacy Policy, and Refund & Cancellation Policy, form the general terms governing your use of FinaliveTech services unless a separate written agreement provides otherwise.

28. Contact

For questions regarding these Terms & Conditions, please contact FinaliveTech using the info email address provided on our website.

FinaliveTech
Smart Technology. Powerful Digital Solutions.